I’m no absolutely sure who to mail this message to…This is actually the only email I could obtain. I felt that 85% on the agents Performing among LGA and JFK in between 8/9 and eight/ten had been really unfriendly. My husband and I had been scheduled to fly from LGA to CMH 8/9 on the 6pm flight. Because of climate it absolutely was delayed and soon after sitting down within the Tarmac for more than 2 hrs was in the end xld. Easy to understand. I will say the flt staff was exceptionally accommodating, helpful and enjoyable. Having said that after we waited in line we were being ultimately handed new boarding passes with almost nothing said by the man sporting a vest that said “managerâ€â€¦he did say this is the 1st and only possibility (eight/10 at 815pm). We took it and stayed at the airport to view about standby possibilities the following early morning when gate brokers returned. In the event the agents returned (we if system were being awake 24 hrs at this stage) they shocked us by indicating that our alternate return was booked away from JFK not LGA…nice of SOMEONE to inform us this crucial element!
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As a company, you might have stepped way outside of line having a community posture on this. But the place you’ve taken effectively favors “discrimination†towards all other folks who're entitled for the Unique protective provisions savored by a privileged minority.
I traveled just lately in your Airways and knowledgeable a irritation on Flight us3861 Tuesday oct. 8th 2015 . The air con wasn’t Doing work and because of my bronchial asthma it was sizzling And that i felt funny.
I am now on the flight from JFK to LAX on American Airways (flight 0019) and was Very disappointed that I Nearly missed the flight as a consequence of terribly Extensive lines to get by means of stability. For my eleven:00 fight, I arrived at the airport at nine:45 — delighted to possess a good amount of time and energy to reach my gate, or so I believed; I scarcely created it about the flight and I was the final one particular inside the door with no time for you to get drinking water or utilize the restroom.
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WOW! Trying to arrive at your customer service Office by way of mobile phone is extremely hard!! I attempted 3 diverse selection and a single was disconnected!! 1 amount I had been prompted to simply call attempted to have me buy – not similar flight services. I feel I will have to return to United.
We flew Just about inside of vision in the desired destination, and afterwards the captain arrived on and explained which the specialized difficulty was acting up, and in place of landing in which our desired destination was, they needed to switch again to have it serviced by individuals that may in fact try this.
This was absolutely unfair to me- I paid to get a seat and bought 1/2 seat, I compensated excess for “excess area†and acquired no space. This was a terribly uncomfortable experience for me.
Ticket #2836 Dallas, Tx to Lawton, Okay March twentieth didn't link from Raleigh, NC flight 168….was about booked and flight did not enable it to be to Dallas for connecting flight. They reported they did not Possess a hotel for me in Dallas, I used to be trapped at airport til early morning of 3/21/16…this brought about me to skip a day of labor & it was the most depressing night of my daily life…they gave me a meals vocher for $12 for supper which I'd to incorporate cash way too, to consume!
Never ever I repeat under no circumstances will I select American Airlines. Once more.Completely unprofessional staff from the ticket agent to flight attendants. Each of the jokes I have heard over it getting a †cattle hauler †airline is sad to say accurate in my modern working experience.really unhappy.
The complete crew staff members was great , but this dude went beyond the roles anticipations and must be praised and identified. I’m also content we obtain a snack all over again.
On December 25, My a few sons Recommended Reading and I had a flight from Cleveland to Phoenix that was to depart at 7:fifty with a cease in Charlotte NC. At about 3 or 4 pm to the working day of our departure, American Airlines delayed our flight which would make us overlook our connection in Charlotte which had no other flights out to Phoenix that working day OR another! And why the hold off? No clarification. So with no help from an AA consultant..(Practically just as if it absolutely was our fault) we identified Yet another flight by Dallas…which left in an hour in addition to a fifty percent. We created it to your airport but with One more impolite AA consultant, (I understood it absolutely was active with the vacations and all) I used to be assured that I could get my bag in Dallas since we now experienced to invest the night time there. I questioned him with regard to the tag that looked like it absolutely was checked to Phoenix and he claimed curtly, you’ll just select it up in Dallas and recheck it each morning. Well the bag did not allow it to be within the conveyer in Dallas. When I asked A different consultant about this, he mentioned it had been in an enormous area and it absolutely was heading out whenever we left in the morning. I explained to him I needed it for my hotel remain, and he advised me it could consider 4 hours to obtain it. Alright…nevermind…I’ll be back again listed here in 4 several hours!!! So I still left for the Dallas hotel without the need of my luggage.. Obtained on our flight the next morning and took off by the due date.
I had been delayed on Monday feb fifteenth 2 times in advance of being cancelled and bumped to Tuesday. Although I used to be annoyed I recognized. Then at 10:30pm I get yourself a textual content saying my Tuesday flight was cancelled till Wednesday.